Privacy Policy

Updated 19 July, 2024

Welcome to Sew Pix, where creativity meets style. This Privacy Policy outlines how we handle your personal data, ensuring transparency and trust. We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant privacy laws.

Collection of Information

1. Personal Information: We collect information that you voluntarily provide when making purchases, signing up for newsletters, or contacting customer service. This may include your name, email address, address and any other information you choose to provide.
2. Cookies and Browsing Data: Our website uses cookies to enhance your browsing experience. Cookies collect data such as your IP address, browser type, language preference, visiting times, and referring website addresses. This information helps us understand how our visitors use the website and improve our services.

Use of Your Information

We use the collected information for several purposes:

• To process transactions and fulfill orders.
• To personalize your experience on our site.
• To improve customer service and website functionality.
• To send periodic emails regarding your order or other products and services.
• To comply with legal obligations.

GDPR Compliance

Under the GDPR, residents of the European Union have specific rights regarding their personal data. These include:

• The right to access your personal data.
• The right to correct any inaccuracies in your data.
• The right to erase your personal data.
• The right to restrict or object to processing your data.
• The right to data portability.

To exercise any of these rights, please contact us directly.

Cookies Policy

Cookies are small files placed on your device that enable us to provide certain features and functionality. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note that disabling cookies may limit your use of certain features or functions on our website.

Data Security

We utilize a range of security protocols to safeguard your personal information when you make a purchase or interact with our website. Our measures include data encryption, strict access controls, and ongoing security evaluations to prevent unauthorized access, modification, disclosure, or destruction of your personal data.

GDPR and Data Protection

We adhere to the General Data Protection Regulation (GDPR) by implementing necessary technical and organizational measures to secure and maintain the confidentiality of your personal data. This includes conducting regular audits, training our staff, and following key data protection principles.

Extra-EEA Transfers of Personal Data

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure these transfers comply with applicable data protection laws and employ sufficient safeguards, such as standard contractual clauses or other legal mechanisms, to protect your information.

Strong Customer Authentication (SCA)

We meet the Strong Customer Authentication (SCA) requirements to boost the security of online transactions. SCA uses two or more verification elements (knowledge, possession, or inherence) to confirm our customers' identities during the payment process, in line with PSD2 regulations.

PSD2 Requirements

We comply with the Payment Services Directive 2 (PSD2) regulations, which require the implementation of SCA for most online card transactions. This ensures that our customers complete a two-factor authentication process before finalizing a payment, enhancing security.

Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may disclose personal information to third parties in specific situations, including:

• To trusted partners who assist in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
• When required by law, to comply with legal processes, or to protect the rights, property, or safety of Sew Pix, our users, or others.

Changes to This Privacy Policy

Sew Pix reserves the right to update this privacy policy at any time. When we do, we will post a notification on the main page of our website. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

Trixpt Studio SL

B56550247

General Oraa 67

28006 Madrid

Spain

info@sew-pix.com